Salesforce Administrator · Platform App Builder · Software Engineer

Building clean, scalable CRM experiences.

I am a seasoned Salesforce Administrator and Salesforce Platform App Builder with more than 5 years of hands-on experience in software engineering, Salesforce development, automation, testing, and consulting. I design solutions that balance technical depth, business clarity, and long-term maintainability.

A novice developer who just discovered Salesforce and now an aspiring Salesforce architect.

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5+ Years Hands-on engineering and Salesforce delivery experience

180 People Participants trained across Malaysia, India, and the Philippines

Automation Productivity-focused improvements delivered through smarter workflows

About

Professional Summary

My journey in the Salesforce ecosystem has been a steady progression from curiosity to real delivery ownership. I work across configuration, automation, development, testing, and support to create solutions that are practical, scalable, and user-friendly.

I stay sharp through Trailhead and active engagement with the Salesforce community, always learning, refining, and preparing for the next challenge with an architect mindset.

Dynamic and resourceful, I bring technical expertise and creative solutions together to optimize systems, support business goals, and deliver polished digital experiences.

What Colleagues Value

Forward-thinking mindset with strong attention to detail
Clear communication across technical and non-technical teams
Reliable delivery with a bias toward practical solutions
Strong understanding of business processes and user needs

Experience

Current company

Dayforce

Business Systems Analyst

Current

July 2026 - Present

Business Systems Analyst Assoc

May 2025 - July 2026

Previous company

Fujitsu

Application Systems Engineer

Full-time

Oct 2020 - Feb 2025

Career origin

Early coding milestone

Hello world!

2015

Started exploring programming fundamentals and the curiosity that eventually led into software engineering and Salesforce.

Projects

Project Management Tool Powered by Salesforce

Developed a project management tool aligned with internal business processes to streamline task tracking and improve efficiency.

Outcome: cleaner visibility, better workflow organization, and a stronger user experience for operational teams.

Salesforce Training and Support Program

Supported Salesforce training initiatives across multiple regions and helped prepare participants for upcoming projects.

Outcome: 180 participants supported across Malaysia, India, and the Philippines.

Palantir Foundry Dashboard Development

Supported dashboard development and validation work in Palantir Foundry, combining data-facing build work with end-to-end testing discipline.

Outcome: clearer dashboard visibility and stronger confidence through structured validation.

End-to-End Quality and Regression Support

Executed end-to-end testing through Selenium and manual validation workflows to support delivery reliability for a Japan client.

Outcome: better release confidence and stronger issue detection before deployment.

COBOL Development

Completed COBOL training development to help prepare company resources for enterprise system support.

Outcome: broader engineering coverage across both modern CRM work and legacy system delivery.

Trailblazer Profile

Current Focus

Markitect One

Markitect One is a one-person powerhouse dedicated to designing scalable, human-centered digital systems.

Nintro

Nintro is a Salesforce application that provides a unified interface for comparing user access, finding relevant cases and Knowledge Articles, summarizing cases, and supporting additional AI-powered capabilities such as Agentforce.

Einstein Trust Layer

Building knowledge of Salesforce safeguards for data privacy, AI accuracy, and responsible generative AI use.

Salesforce MCP

Exploring secure, governed ways for AI agents to interact with Salesforce data and automation through Model Context Protocol.

Next Milestones

Advanced certifications

Space reserved for your next Salesforce credential wins.

Community contributions

Room for speaking, mentoring, volunteering, or event involvement.

Architect readiness path

Organize design notes, diagrams, and decision records for future architect-level reviews.

Experience Cloud

Developing skills in designing and building secure Salesforce community portals with tailored experiences for customers, partners, and internal users.

Skills

Salesforce Expertise

Salesforce Administration
Salesforce Development
Web Automation Frameworks

Engineering, Testing, and Tech Stack

Apex
Java
Python
JavaScript
COBOL
PHP
JUnit
Selenium
DevOps
Ethical Testing

Tools and Platforms

Data Loader
Heroku
Gearset
Copado
Salesforce Inspector
Palantir Foundry
Azure
Amazon Connect
Agentforce
GitHub
VS Code IDE
Eclipse IDE
Sublime
Salesforce Connectors

Certifications

Salesforce Certified Administrator (SCA)

Salesforce AI Associate

Salesforce Certifications Associate

Copado Certified Copado AI

Skills League Special Edition | Partner Technologies

Salesforce Heroku Masterclass

Microsoft Certified: Dynamics 365 Fundamentals (CRM)

LambdaTest / TestMu AI Test Automation Professional Certificate

Get Started with Agentforce

LambdaTest / TestMu AI Software Testing Professional Certificate

Agile Testing · Programming Foundations · Web Development Concepts

Education

Bachelor of Science in Information Technology

Samar State University · 2015 - 2019

Member of IT Society
Class President
Working Student
In-campus On-the-Job Training · Co-training in charge

Gallery

Mark Marlon Cacho posing with Astro at Agentforce World Tour Manila

Agentforce World Tour Manila with Astro

Agentforce World Tour Manila

GSBC Town Hall TMS Awarding

Philippine Dreamin 2026

TMS Team Recognition

Salesforce themed illustrated character portrait of Mark Marlon Cacho

Salesforce Character Artwork

Coding Practice Setup